Receptionist
Ability Plus, Inc.
SUMMARY
Answer
inquiries and provide information to the general
public, customers, visitors, and other
interested parties regarding activities
conducted at establishment and location of
departments, offices, and employees within the
organization.
ESSENTIAL DUTIES
AND RESPONSIBILITIES
• To be at
work in a timely manner. To follow direction as
given.
•
Answering, screening and forwarding calls while
providing information, taking messages, and/or
scheduling appointments.
• Greet persons
entering establishment, determine nature and
purpose of visit, and direct or escort them to
specific destinations.
• Transmit information
or documents to customers, using computer, mail,
or facsimile machine.
• Perform
administrative support tasks, such as
proofreading, transcribing handwritten
information, or operating calculators or
computers to work with other documents.
•
File and maintain records.
• Collect, sort,
distribute, or prepare mail, messages, or
courier deliveries.
• Process and prepare
memos, correspondence, or other documents.
•
Take orders for merchandise or materials and
send them to the proper departments to be
filled.
• Other duties may be assigned.
EDUCATION/BACKGROUND/EXPERIENCE:
• High School diploma or GED
• Valid U.S.
driver's license and acceptable driving record
as determined by Ability Plus’ insurance
carrier.
• SSN
NECESSARY
SKILLS/ATTRIBUTES:
• Ability to
handle a fast-paced environment and prioritize
tasks based on importance
• Superior telephone
etiquette
• Ability to establish and maintain
effective working relationships with staff of
API.
• Time Management—managing one’s own
time and the time of others.
• Ability to
communicate effectively, both orally and in
writing.
• Speaking—talking to others to
convey information effectively.
• Active
listening—Giving full attention to what other
people are saying, taking time to understand the
points being made, asking questions as
appropriate, and not interrupting at
inappropriate times.
• Service
Orientation—actively looking for ways to help
people.
• Reading Comprehension—Understanding
written sentences and paragraphs in work-related
documents.
• Critical Thinking—using logic
and reasoning to identify the strengths and
weaknesses of alternative solutions,
conclusions, or approaches to problems.
•
Communicate effectively in writing as
appropriate for the needs of the company.
•
Knowledge of basic computer software and the
ability to learn new software
• 1+ year of
experience in an administrative position
PHYSICAL/MENTAL DEMANDS AND WORKING
CONDITIONS:
• Work may
occasionally require weekend and evening work.
• Work will
require occasional local driving.
• Work
requires ongoing interaction with intellectually
disabled clients.
• Work can require frequent
walking, standing, bending and lifting.
AbilityPlus
is an equal opportunity employer committed to providing its staff with a safe
working environment and a workplace that is free of harassment and
discrimination.